Refund policy

EXCHANGES AND RETURNS

There is the possibility of exchange or return, under the conditions described below:

a) Exchange: it is considered an exchange the replacement of one item for another.

b) Return: Those that are caused by a defect or imperfection of the article. All items that are returned must be delivered in their original packaging, in the same conditions in which they were sent. In any of the exchange or return procedures requested, it is essential to have the invoice sent with the product to be returned/exchanged.

Conditions:  the exchange or return process (both returns due to defects or imperfections or returns due to withdrawal) must start within 15 working days following receipt of the order.

Cost: Exchanges are possible upon support of transport costs by the customer. Returns due to imperfection of the article will be borne by Pérola do Tempo S.A.·

Procedure: Contact our Customer Service by calling 808 914 839 or via email miumi@miumijewelry.com and we will tell you how to send your return to our facilities.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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